Senior Business Analyst

İstanbul, Turkey
Full Time
Mid Level

DefineX Team

DefineXers are our powerhouse and at the heart of our success: Experts. Innovators. People who are driven by excellence and bring their "A" game every day.

Through our services and platforms, we are here to accelerate digital transformation and liberate business world via technology. We are aspired to define "the next" globally.

YOU? You deserve to do what you love, and love what you do a career that works as hard for you as you do. At DefineX we are 320 DefineXers, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do.

You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward as “Senior Business Analyst " with DefineX.

Your Impact

  • Being able to gather & analyze business requirements of the stakeholders and develop solutions to their business needs,
  • Being able to convert business requirements into technical software requirements and to prepare high quality design deliverable including catalog modelling, process modelling, data modelling, integration and GUI,
  • Design Business Process Management (BPM) flows for IT (Order provisioning, service orchestration),
  • Being a liaison between development and business units to effectively perform necessary coordination,
  • Provides both verbal and written communications regarding project status, risks and issues among members of the project,
  • Contribute to a high-performing motivated workgroup by applying interpersonal communication and co-operative skills,
  • Maintain Change Requests that may arise during delivery and prevent scope creep.

What You Bring to the Table:

  • 3+ years of hands on design and modelling experience in at least one of the area of OSS/BSS domain,
  • Knowledge of TMF API, eTOM, TAM and SID framework,
  • Familiar with SDLC and Agile project methodologies,
  • Familiar with BPMN, DMN, Web Services(SOAP, REST), queue messaging (JMS, Kafka etc.), XML Technologies, PL/SQL,
  • Telecommunication experience is nice to have,
  • Eligible to work in Turkey.

Benefits and Perks 

We highly value: A mentally and physically enabling environment where Best People want to be part of; we always respect and invest in talent to foster team success.  

Growth and Development: Be part of a growing global team of professionals with training and support to help you grow. 

Every DFXer has a Growth Coach to accelerate their growth through feedback! 

Independence and Ownership: Blur in creative and challenging business and technology transformation projects.  

Time Off: 20 vacation days per annum. 

We love to Give Back: You will get certain hours a year to volunteer and organize office volunteer programs with local NGOs. 

Health and Wellness: Competitive private health and life insurance coverage, 24/7 DefineX Assistance Program for you and your eligible family members available from psychology service, pet services to ergonomics and financial & legal consultation. 

Need more convincing that DefineX is a great place to work?

  • Follow us on Instagram to take a deep dive into who we really are: IG @teamdefinex!
  • Get to know more about our extraordinary minds,
  • Also, hear from our tech leaders as they talk about why they love what they do and how the culture at DFX enables them to take part in exciting projects!


At DefineX, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of TeamDefineX! We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. TeamDefineX will advocate for, and provide reasonable accommodations to those applicants requiring them, based on the Turkish Disabilities Act, to ensure equal opportunity in the application process.

Protecting your privacy and the security of your data is a top priority for DefineX Consulting | Technology | Labs. We collect and process your personal data as confidential as part of the recruitment process. Please read our Statement of Personal Data Protection Law and Consent Letter to know more details.


Apply for this position

We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file